Policy

  •  Policy

    1. Returns

    Eligibility for Returns:

    • If your product is cancelled before dispatch, the amount will remain credited to us and will be managed in the next purchase order bill.

    • If your order is RTO then this order will be managed in the next order of same the same product

    • If you stop working with us for any reason in the future, then all your products lying with us will be sent by courier to the address given by you, there will be no cash settlement of your product provided by Nimai Enterprises

    2. Refunds

    If you stop working with us for any reason in the future, then all your products lying with us will be sent by courier to the address given by you, there will be no cash settlement of your product provided by Nimai Enterprises.

     

     

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at Nimaihelp2025@gmail.com

    4. Shipping Costs

    • Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

    • Shipping fees are non-refundable unless otherwise stated.

    5. Contact Us

    For any questions, reach out to our customer service:
    📧 Email: Nimaihelp2025@gmail.com
    📞 Phone: 988744458

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